Do you have any questions? Check out our FAQs and if you don't find the answer, contact us.
Preguntas frecuentes
General
You'll need a valid driver's license, a major credit card in your name, and proof of insurance (or you can purchase insurance through us).
Yes, but drivers aged between 21-24 might be subject to an additional young-driver fee and certain restrictions.
Yes, we provide convenient pick-up and drop-off services at Luis Muñoz Marín International Airport (SJU) and other major locations throughout the island.
You can cancel or modify your reservation free of charge up to 48 hours before the scheduled pick-up time. Late cancellations may incur a fee.
Basic coverage is mandatory, but you may use your personal insurance or purchase additional coverage options directly from us for peace of mind.
We offer unlimited mileage on most rentals within Puerto Rico. Restrictions may apply for special vehicles or promotions.
Yes, additional authorized drivers are permitted. Each additional driver must present their driver's license and may be subject to an additional fee.
Yes, we offer flexible drop-off locations throughout Puerto Rico, although fees might apply based on location and availability.
Immediately contact our 24-hour roadside assistance number listed on your rental agreement. For emergencies, always call 911 first.
No, vehicles rented on the main island cannot be transported to Vieques, Culebra, or any other offshore islands.
Yes, we offer child safety seats for infants and children. Please request one when you make your reservation.
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. Debit cards are accepted with certain restrictions and conditions.
