Privacy Policy

1. Introduction

At Wheels Rental Car, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website and car rental services in Puerto Rico.

By accessing our website or using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following information:

2.1 Information provided by the user:

• First name, last name, email address, phone number, and physical address when registering or making a reservation.

• Payment and billing information to process transactions.

• Data provided through contact forms or surveys.

2.2 Information collected automatically:

• IP address, browser type, operating system, and pages visited on our website.

• Cookies and tracking technologies to enhance user experience.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and manage car rental reservations.

• To improve our services and personalize the user experience.

• To send promotional communications and special offers (if the user has given consent).

• To comply with legal requirements and protect our rights and the rights of our customers.

4. Sharing Information with Third Parties

We do not sell, rent, or share personal information with third parties, except in the following cases:

• Service providers: We share information with third parties that help us operate our business (payment processors, marketing firms, technical support).

• Legal compliance: If required by law or in response to government requests.

• Rights protection: To protect the safety, property, and rights of Wheels Rental Car and our customers.

5. Use of Cookies and Tracking Technologies

Our website uses cookies to enhance the user experience and collect usage data. You can manage your cookie preferences in your browser settings.

6. Information Security

We implement security measures to protect personal information against unauthorized access, alterations, or disclosure. However, no system is completely secure, and we cannot guarantee absolute data protection.

7. User Rights

In accordance with applicable law, users have the right to:

• Access, correct, or delete their personal information.

• Withdraw consent to receive marketing communications.

• Request details about how we process their data.

To exercise these rights, you may contact us via email.

8. Policy on Minors

Our services are intended for individuals over 18 years of age. We do not knowingly collect information from minors.

9. Links to External Sites

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of those sites.

10. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the date of the last modification.

Last updated: March, 2025.

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This document ensures that Wheels Rental Car complies with privacy best practices and provides transparency to users regarding how their information is used. Let me know if you’d like to make any adjustments or include specific details.